bjvipgame Terms and Conditions

1 Introduction and Applicability

These terms and conditions ("Terms") govern the bjvipgame platform and all related services ("Services"). By accessing the bjvipgame website, creating an account, or using any game or betting service, you are considered to have fully accepted these Terms.

bjvipgame is an online betting and casino platform built for users in Bangladesh. The platform offers various gaming experiences including cricket betting, slots, casino games, Mines, Ultra Treasure, and more.

These Terms are effective under Bangladesh Standard Time (BST, UTC+6). bjvipgame reserves the right to update these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms.

• These Terms are written in English and apply to Bangladeshi users.
• All services of bjvipgame are for personal, non-commercial use only.
• You are requested to read all terms and conditions carefully before using the platform.
• If any term is unclear, please contact bjvipgame's 24/7 live chat support for help.

2 Account Registration and User Responsibilities

To open an account on the bjvipgame platform, you must provide accurate and complete information. Each person may operate only one account. Opening multiple accounts is strictly prohibited and may result in the permanent closure of all associated accounts.

If the information provided during registration is found to be false, incomplete, or misleading, bjvipgame reserves the right to close that account at any time and forfeit any associated winnings.

• Your real name, date of birth, and contact details must be provided at registration.
• bjvipgame may request additional documents for identity verification at any time.
• It is the user's responsibility to keep their account information up to date.
• Allowing a third party to use your bjvipgame account is prohibited.
• Allowing someone else to bet or play games through your own account is prohibited.

3 Age Verification and Protection of Minors

bjvipgame is for persons aged 21 and above only. Minors are not permitted to use this platform. At registration, all users must declare that they are over 21 years of age.

bjvipgame may request a government-issued ID, birth certificate, or other valid documents for age verification at any time. bjvipgame reserves the right to suspend the withdrawal process until verification is complete.

• For ages 21 and above only — "For ages 21+".
• Accounts belonging to minors will be closed immediately and any deposited funds will be returned.
• It is the user's responsibility to keep their account secure from underage members of their household.
• Providing false information about age is a punishable offence under the law.

4 Account Security and Login Credential Protection

It is your responsibility to keep your bjvipgame account password and login details confidential. If you suspect that someone has accessed your account without authorisation, notify bjvipgame's support team immediately.

bjvipgame will never ask for your password or personal information via email or message. If anyone requests this information, treat it as a fraud attempt and report it to bjvipgame support.

• Use a strong password and change it regularly.
• Always log out when using a public or shared computer.
• Report any suspicious activity on your account to support immediately.
• Sharing your bjvipgame account with a third party is prohibited and the user bears full responsibility for any consequences.
• It is recommended to use two-factor authentication to secure your account.

5 Deposit and Withdrawal Policy

bjvipgame supports popular mobile banking methods in Bangladesh. All transactions are secured with SSL encryption. The following deposit and withdrawal conditions apply to all users.

Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳200 for each method.
• Minimum withdrawal amount: ৳1,000.
• Withdrawal time: usually 5 to 30 minutes.
• Deposits will only be accepted from a payment method registered in the name of the account holder.
• Deposits or withdrawals from an account in a third party's name are prohibited.
• bjvipgame may request additional documents to verify suspicious transactions.
• Active bonus wagering requirements must be met before making a withdrawal.
• bjvipgame complies with applicable laws to prevent money laundering.

6 Bonuses and Promotional Offers

bjvipgame offers various types of bonuses and promotional offers. Each bonus has its own terms and conditions which should be read carefully before claiming.

Welcome Bonus: 120% bonus on the first deposit up to ৳20,000. Wagering requirement is 20 times.

• Example: deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
• Example: deposit ৳34,000 and receive a ৳20,000 bonus, giving a total balance of ৳54,000.
• The specified wagering requirements must be met before withdrawing a bonus balance.
• A new bonus cannot be claimed while another bonus is active.
• If bonus abuse is detected, bjvipgame reserves the right to cancel the bonus and any associated winnings.
• bjvipgame reserves the right to modify, suspend, or cancel any bonus offer at any time.
• The VIP Program has three tiers: Bronze, Silver, and Gold.
• Bronze members receive up to 0.3% weekly cashback, Silver members up to 0.5%, and Gold members up to 0.8%.
• Any attempt to earn bonuses through fraudulent means will result in permanent account closure.

7 Gaming Rules and Fair Play Policy

bjvipgame is committed to ensuring a safe, fair, and transparent gaming environment. All games on the platform are operated in accordance with fair play principles. Game outcomes are determined impartially using Random Number Generator (RNG) technology.

Games from world-renowned providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi are available on bjvipgame. Each game provider has its own rules which are described within the game.

• If a technical issue arises during a game, bjvipgame will make a decision at its own discretion.
• bjvipgame will not be responsible for any bet lost due to an internet connection being disconnected.
• Game rules and payout structures may change at any time.
• bjvipgame reserves the right to void winnings obtained due to a software bug or technical error.
• In live casino games, the dealer's decision is final and cannot be disputed.
• Cricket bets will be settled after the official result is published.

8 Prohibited Activities

The following activities are strictly prohibited on the bjvipgame platform. Violating these prohibitions will result in permanent account closure, forfeiture of winnings, and legal action where necessary.

• Creating or operating multiple accounts.
• Applying any strategy with the intent of abusing bonuses.
• Conducting money laundering or any other illegal financial activity.
• Attempting to hack the platform's software or exploit vulnerabilities.
• Using automated software, bots, or scripts.
• Coordinating bets with other users or participating in match fixing.
• Committing fraud through credit card chargebacks.
• Opening an account under a false identity or operating an account in a third party's name.
• Creating accounts for minors or providing gaming access to them.
• Any activity intended to harm the platform or other users.

9 Account Suspension and Closure Policy

bjvipgame reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.

• Violation of any clause of these Terms.
• Failure to complete identity verification or providing false information.
• Suspicious financial activity or an attempt at fraud.
• On the instruction of law enforcement or by court order.
• If the account remains inactive for an extended period.

Users may also request to close their own account at any time through bjvipgame support. For more information about the self-exclusion service, visit the Responsible Gaming page.

10 Limitation of Liability and Disclaimer

bjvipgame makes every effort to provide a safe and reliable service on its platform. However, bjvipgame does not accept liability for the following.

• Interruptions to the gaming experience caused by internet connection issues.
• Technical problems with third-party payment providers.
• Server issues or game updates from game provider companies.
• Issues with the user's own device or software.
• Temporary service disruptions caused by unexpected technical obstacles.
• Tax liability on income earned from gaming, which is entirely the user's responsibility.

bjvipgame believes in responsible gaming. Gaming is never a guaranteed source of income. Play within your means for entertainment purposes.

11 Dispute Resolution Process

If you have a dispute or complaint, please contact bjvipgame's customer service team first. Our team provides support in English 24/7. Most issues can be resolved quickly and to your satisfaction.

Steps for dispute resolution:

• Step 1: Submit your complaint directly via live chat or by emailing [email protected].
• Step 2: The support team will provide a written response within 72 hours.
• Step 3: If the resolution is not satisfactory, the user may request a formal review.
• During dispute resolution, bjvipgame's decision will be considered final.
• Submitting false or malicious complaints may result in account suspension.

12 Changes to Terms & Notifications

bjvipgame reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform.

Continuing to use the platform after any changes have been made will indicate that you have accepted the updated terms and conditions. It is therefore recommended that you visit this page regularly to stay up to date with the latest terms and conditions.

• The date of the most recent change will always be shown at the top of the page.
• Previous versions of the terms and conditions can be requested from the support team.
• If any change materially affects your rights, you may stop using the platform and request that your account be closed.